CUSTOMER JOURNEY

The Journey with Ertah begins with registration,
and ends with customer satisfaction.

Organization

Speed

Assurance & Reliability

Revenue Growth

Workshop Registration Journey Login Page Workshop Registration Journey Login Page Workshop Registration Journey Login Page application

Workshop/Service Center Journey

Customer Reception

Review Repair Permit & Diagnose the Issue

Perform the Repair

Process Payments

Vehicle Handover & Follow-Up

Service Evaluation

With Ertah… greater reach, more payments